Corporate Policies

The HINO Credo states that “We make a better world and future by helping people and goods get where they need to go.” as our Corporate Mission. Hino Group is determined to contribute to the realization of a sustainable society through solving issues and challenges in relation with flows of people and goods.

HMA’s Sustainability Policy

To achieve HINO Credo as Corporate Mission. Our Hino Motors Asia will act with integrity in accordance with the spirit of this “HINO Sustainability Policy.” direction.

Items in the HINO Sustainability Policy	HINO Sustainability Policy
Basis for corporate activities	1.Compliance	• We comply with laws and regulations, as well as their spirit, social norms and company rules, and carry out our corporate activities in a fair manner.
	2.Safety and quality of our products and services.	• We pass on our technology and skills, and keep creation, innovation and kaizen for providing products and services which are safe, high-quality, and useful for the business of our customers.
	3.Environmental management.	• In order to contribute to the realization of a sustainable world that is prosperous and pleasant to live in, we proactively work to minimize environmental impacts resulting from our operations, as well as to develop and provide our customers with environmentally friendly products and services.
	4.Respect for human rights	• We understand internationally recognized human rights, and respect and protect the human rights of all those involved in our corporate activities. We do not tolerate discrimination on the basis of race, religion, ideology, gender, age, nationality, disability or any other grounds, nor any behavior contrary to respect for human rights, including child labor, forced labor and harassment.
	5.Fair transactions and responsible purchasing activities	• We aim to build relationships of trust with our business partners for mutual development through fair transactions. • We conduct responsible purchasing activities to ensure that the suppliers in our supply chain also share the values set forth in this Policy, including but not limited to the commitment to compliance, safety and quality, minimizing environmental impact, and respect for human rights.
	6.Disclosure and dialogue with stakeholders	• Based on the recognition that the trust from society is essential for our corporate activities, we disclose corporate information appropriately and foster mutual understanding and trust through honest communication with our stakeholders. • We maintain honest and fair relationships with government agencies and public authorities
Working environment and corporate culture	7.Working environment and corporate culture to respect employees	• We respect the culture and customs of each country and region in which we do business. • We collaborate with stakeholders to improve local communities as well as to build a sustainable society that is welcoming everyone to live in.
Providing value for a sustainable society	8.Providing value for a sustainable society	• We actively engage in solving issues and challenges of our customers or society through our business activities supporting flows of people and goods.
	9.Engagement in community and contribution to its development	• We respect the culture and customs of each country and region in which we do business. • We collaborate with stakeholders to improve local communities as well as to build a sustainable society that is welcoming everyone to live in.
	10.Relationships of trust with customers	• We earn the trust of our customers as a true business partner by humbly listening to our customers, considering issues and challenges from their points of view, and working together to solve them.
Crisis management and role of senior management	11.Thorough crisis management	• We identify key risks that pose a threat to civil society and corporate activities, and ensure crisis management to minimize damage and prepare for business continuity in the event of an emergency
Crisis management and role of senior management	12.Role and approach of senior management	• Senior management takes the initiative in realizing the spirit of this Policy and ensures that this Policy is disseminated throughout the Company and our Group companies. It is also responsible for establishing and operating an effective governance system to ensure the soundness, efficiency, and transparency of our corporate management. • In the event of violation of the spirit of this Policy, senior management will proactively take responsibility for responding to the situation, including investigating the causes, and instituting remedial measures to prevent the problem from recurring.

HMA’s Information Security Policy

1. Purpose

Based on “The HINO Credo” and “HINO Code of Conduct”, Hino Motors Asia (hereinafter called “HMA”)

a subsidiary of Hino Motors, Ltd., understand that Information; such as trade secrets and personal information,

that created by HMA or received from customers, business partners or other entities in the course of business

activities, associated information management systems and the control systems which are critical information

assets for HMA’s business activities.

Based on the above understanding, HMA establishes "Information Security Basic Policy" to ensure that HMA

manages and practices information security methodically and continuously.

2. Hino’s basic approach to information security

1) Compliance

HMA shall comply with applicable laws, governmental guidance, contractual obligations and other social

norms related to information security.

2) Maintenance of stable business infrastructure

HMA shall ensure competitiveness and business continuity through the management and protection of its

Information Assets.

3) Providing safe products and services

HMA shall incorporate information security practices into Hino’s business activities such as the development,

design and production processes of products and services in order to provide safe products and services

to customers.

4) Contribution to the establishment of safe Cyberspace

HMA shall act as a good corporate citizen by contributing to a safe online environment (“Cyberspace”)

by working to identify and mitigate information security vulnerabilities in HMA’s Information Assets.

5) Information Security Management

HMA shall continuously implement information security management through the establishment of governance

and risk management including incident response.